The time has come it seems to look again at some of the tools we offer on our site. One that has stood out from the beginning was tool for checking site usability. It was based on a set of open source testing tools for website usability and generated a lot of ideas even for relatively well built websites.
Some of the notable performance rates we found for different sites were:
|Website||Percent of Tests Failed|
|http://www.cbm.org/ [Our competition winner]||4%|
When we looked at the data, we couldn't explain websites relative performance based on size or usage. Most of the government websites we looked at performed really well: as you would expect as they should be built with accessibility and usability in mind.
Our tools have always included ideas for how to make your website more usable. The fact is though that much if not all of the degree to which a site fails these tests is based on the template system used. With very large custom sites there were a lot of errors too. You would guess because they have a lot more legacy code to deal with. That should be the other way around though, as these companies have big development teams. Perhaps it is that they are using the newest technology which means the tests were out of step with their sites.
You Can't Lie About The Numbers
Over the last year we have monitored engagement with the usability tool, available as part of the SiteMorph tool suite. It was by a large majority the least used tool with less than 1% of the usage traffic of our most popular app.
Given that, we will keep supporting it for now, probably until the next major redesign of the tool analysis infrastructure then it might be dropped unless someone says they really want it...
Sorry to those of you who have found it useful, our current focus has to be on the development of the tools that are most relevant to our customers.